Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Scope of Position

To assist the Talent & Culture leader in the smooth and efficient operations of Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

Essential Duties & Responsibilities

Payroll Processing

Administer payroll for both permanent and non-permanent employees.
Ensure timely and accurate payroll processing in accordance with scheduled pay dates.
Update salary and master data changes in the payroll system.
Capture timesheet hours, leave, maternity leave, commissions, gratuities, adhoc inputs, submissions and deductions in the payroll system.
Track and report on the employment duration of non-permanent staff as per legal requirements.
Balance Monthly Payroll and distribute reports and Employee Pay slips.
Manage all Employee Benefits, i.e., Medical Aid, Retirement Fund, Disability, Retirement Plans and Death Claims.
Assist Talent and Culture with Salary Programs; ensuring equitable and consistent application of compensation policies and guidelines.
Assist Talent and Culture in the Administration of compensation programs, reviewing changes in salaries for conformance to policy.
Off-board employees, including cancellation/transfer of Medical Aid, Provident Fund and ensure that the Sage system is updated accordingly.
Maintain and update Heartists' records for all employee status changes.
Manage updates to Heartists' benefits, including salary, bonuses, and other payroll-related data.
Critically review and analyze current payroll, benefits and tax procedures.
Ensure systems are set-up and updated to reflect our current employee base.

Monthly Reconciliation And Reporting

Prepare variance reports for payroll reconciliation with the Director of Talent & Culture.
Generate and reconcile monthly payroll reports and control accounts.
Reconcile third-party payments and request payment processing from the Finance Department.
Support the Finance Department with year-end tax procedures.
Manage regular preparation of relevant management reports.

Payroll Administration

Conduct onboarding paperwork with all new joiners.
Document and maintain administrative procedures for compensation, benefits, and payroll process.
Submit South African Revenue Services returns and relevant documentation.
Handle communications and administration of employee benefits with external service providers.
Authorize and verify changes to salary and other employee details.
Oversee and authorize staff loans, advances, and related deductions.
Manage annual salary reviews, increases, and bonus payments.
Calculate and verify annual performance-based bonuses and increases.
Conduct regular salary audits, analyze results, and make recommendations.
Ensure that remuneration and benefits comply with legal and company policies.

Administration

Support the supervision of activities related to Heartists, training, development, and wellbeing.
Assist in managing Talent & Culture administration and recruitment processes.
Take responsibility for recruiting Grade 3 to Grade 5 employees.

Recruitment

Oversee and coordinate the recruitment process for Grade 3 to Grade 5 roles.
Advertise job openings internally and externally.
Screen applicants based on job requirements and timelines.
Organize and confirm interview panels.
Perform and document reference checks, criminal background checks, and qualification verifications.
Represent Talent & Culture in interviews.
Share lists of new hires with relevant stakeholders.
Maintain and organize recruitment documentation.
Ensure recruitment processes and deadlines are met.
Provide feedback sessions for unsuccessful candidates.

Reporting

Compile the annual Affirmative Action (AA) report and the 3-year plan.
Take responsibility for compiling and submitting the AA report.
Drive the achievement of skills development and employment equity goals.
Prepare monthly administrative reports for Talent & Culture.
Maintain a consolidated monthly overview of vacation and public holiday balances.

Employee Relations

Assist in managing employee grievances and resolving Talent & Culture-related issues.
Oversee employee relations activities, including conflict resolution, disciplinary processes, and performance management.
Ensure compliance with labor laws and regulations specific to the hospitality industry.

Qualifications

Bachelor’s degree in Human resources or a related field.
Proficiency in the current payroll system such as Payspace.
3-7 years of related benefits and payroll management experience.
Must be a highly capable user of Microsoft Office programs.
Ability to work independently and within a team environment.
Ability to maintain strict adherence to confidentiality requirements.
Proficiencies in South African Employee benefits products.
Payroll and Talent & Culture administrative experience is a requirement.
Strong problem-solving abilities and a commitment to staff satisfaction.
Proficiency in HRIS software and systems.
Strong management skills with the ability to prioritize and manage multiple tasks simultaneously.
Flexibility to adapt to a dynamic and fast-paced environment.

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