The Team Lead is responsible for achieving sales targets across all regions and managing all operational aspects of the business. This includes driving business development, ensuring profitability, client retention, and overseeing the daily performance of the sales team. The role demands the execution of sales strategies for prepaid products and requires extensive travel to all provinces.

Key Responsibility Areas:

Business Development and Growth:

Drive channel sales performance and ensure sales representatives meet revenue and acquisition targets.
Grow revenue base through wider product offerings.
Identify sales opportunities and prospects, aligning with the company’s product mix and commercial terms.
Coordinate and facilitate sales team activities in line with company strategy.
Uphold the “hospitality” philosophy.

Financial Procedure and Controls:

Ensure timely stock ordering and monthly stock reconciliation.
Adhere strictly to cash and banking reconciliation processes.
Align stock distribution with activation numbers for maximum returns.

Reporting and Sales Administration:

Complete all reporting requirements accurately and on time.
Maintain accurate geographic data on prospective and existing customers to monitor national footprint.
Track team activity, efficiency, and performance, and liaise with internal departments for smooth operations.
Provide regular progress reports.

Operational Efficiency:

Implement and entrench effective Sales Force Management.
Ensure capacity management across the sales team and optimize operational expenditures.
Oversee fleet management for continuous improvement.
Ensure adherence to time management guidelines and align service delivery with excellence standards.

Human Resource Management:

Enforce company policies, processes, and procedures.
Promote a performance-based culture and hold staff accountable.
Develop team members and foster leadership potential.
Uphold company values and manage daily staff activities efficiently.

Skills and Competencies:

Strong organizational and decision-making abilities.
Leadership and management skills.
Financial acumen and accountability.
Effective communication and time management skills.
Attention to detail and problem-solving abilities.
Self-motivation, integrity, and teamwork orientation.
Ability to handle stress, take initiative, and manage multiple tasks simultaneously.
Proven business planning and execution skills.
Results-oriented leadership with strong initiative.
Excellent communication, interpersonal, and organizational skills.
Strong project management and analytical skills.
Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
Ability to prioritize workload and meet deadlines.
Experience in sales, marketing, and financial management.
Professional, service-oriented, and customer-focused.

Education and Qualifications:

Matric Certificate (Grade 12).
3+ years of experience in Customer Relations/Client Management.
3+ years of sales and operations management experience.
Sound knowledge of business principles, financial management, and service-level agreements.

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