Warden / Housing Assistant

Annual Salary: Competitive
Location: Southampton
Job Type: Full-time

Join our Clients dedicated team, working to support the well-being and independence of residents in our sheltered almshouse schemes. This role is crucial in ensuring the delivery of high-quality, safe, and value-for-money housing support services. You will play a key role in maintaining the safety and security of the properties and fostering positive community relations.

Day-to-day of the role:

Act as the primary point of contact for residents, providing information, signposting, and assistance to enable independent living.
Assess individual needs to promote well-being and independence, collaborating with residents' families and external agencies.
Coordinate and supervise resident involvement in activities and events, ensuring accessibility and inclusiveness.
Conduct regular inspections and risk assessments to ensure compliance with health and safety standards.
Manage and respond to emergency situations, maintaining accurate and up-to-date records.
Liaise with contractors and oversee property maintenance, ensuring timely completion of repairs and maintenance.
Support the smooth transition of residents moving in or out, providing necessary guidance and information.

Required Skills & Qualifications:

Experience in residential lettings, property management, and social housing.
Good understanding of property issues, building maintenance, and health and safety regulations.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent written and verbal communication skills.
Proficiency in using IT systems across various platforms (PC, laptop, iPad) including word processing, spreadsheets, and databases.
Full driving licence and access to own vehicle as travel between sites is required.
Ability to work independently without constant supervision and maintain confidentiality.
Good people skills and the ability to manage relationships with colleagues and external partners.

Benefits:

Competitive salary package.
Opportunities for professional development and training.
Flexible working hours to meet the needs of the charity, including a rotational on-call schedule.
Supportive team environment.

To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in supporting our residents and community.

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