Warden / Housing Assistant
- Annual Salary: Competitive
- Location: Southampton
- Job Type: Full-time
Join our Clients dedicated team, working to support the well-being and independence of residents in our sheltered almshouse schemes. This role is crucial in ensuring the delivery of high-quality, safe, and value-for-money housing support services. You will play a key role in maintaining the safety and security of the properties and fostering positive community relations.
Day-to-day of the role:
- Act as the primary point of contact for residents, providing information, signposting, and assistance to enable independent living.
- Assess individual needs to promote well-being and independence, collaborating with residents' families and external agencies.
- Coordinate and supervise resident involvement in activities and events, ensuring accessibility and inclusiveness.
- Conduct regular inspections and risk assessments to ensure compliance with health and safety standards.
- Manage and respond to emergency situations, maintaining accurate and up-to-date records.
- Liaise with contractors and oversee property maintenance, ensuring timely completion of repairs and maintenance.
- Support the smooth transition of residents moving in or out, providing necessary guidance and information.
Required Skills & Qualifications:
- Experience in residential lettings, property management, and social housing.
- Good understanding of property issues, building maintenance, and health and safety regulations.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent written and verbal communication skills.
- Proficiency in using IT systems across various platforms (PC, laptop, iPad) including word processing, spreadsheets, and databases.
- Full driving licence and access to own vehicle as travel between sites is required.
- Ability to work independently without constant supervision and maintain confidentiality.
- Good people skills and the ability to manage relationships with colleagues and external partners.
Benefits:
- Competitive salary package.
- Opportunities for professional development and training.
- Flexible working hours to meet the needs of the charity, including a rotational on-call schedule.
- Supportive team environment.
To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in supporting our residents and community.
