About the Company:

TASK is a South African headquartered, multinational clinical research institute that conducts clinical trials to determine the treatment effects of novel medicinal products or devices in healthcare and offers services in conducting complex clinical trials in a wide variety of therapeutic areas.

Why join us?

We believe that our employees are our greatest asset. That's why we offer comprehensive benefits designed to support your health, well-being, and professional growth. Our benefits include competitive salaries, an Employee Assistance Program (EAP) and contributions towards retirement, death and disability benefits, and a flexible work environment that promotes work-life balance.

Overall Purpose of the Position:

The Head of IT plays a key leadership role and is responsible for overseeing the company's IT infrastructure, network management, and digitisation initiatives. This role ensures the seamless operation of the company’s IT environment, driving strategic technology projects that align with business goals and support the company’s growth and innovation. The role will work closely with the relevant Executive to develop and execute strategies that optimize the company's IT infrastructure, enhance digital capabilities, and ensure high levels of service availability, security, and performance.

Key Performance Areas (KPAs) & Responsibilities include, but not limited to:

Infrastructure Management:

Overseeing the design, implementation, and maintenance of the company’s IT infrastructure, including servers, storage, and cloud services
Ensuring the scalability, reliability, and security of the IT infrastructure to meet current and future business needs
Leading the evaluation and adoption of new technologies to improve infrastructure efficiency and effectiveness

Network Management:

Managing the company’s network architecture, ensuring robust and secure connectivity across all locations
Overseeing network operations, including monitoring, troubleshooting, and optimization of network performance
Implementing network security measures to protect against cyber threats and ensure compliance with relevant regulations

Digitisation Initiatives:

Leading the company’s digitisation efforts, including the automation of processes and the adoption of digital tools and platforms
Collaborating with business units to identify opportunities for digital transformation and drive the implementation of digital solutions
Monitoring and evaluating the impact of digitisation projects on business performance, ensuring alignment with strategic objectives

Strategic Planning:

Working closely with the line manager to develop and execute IT strategies that align with the company’s overall business strategy
Providing input into the long-term vision for the company’s technology landscape, identifying key trends and innovations
Developing and manage the IT budget, ensuring cost-effective use of resources while delivering high-quality services

Team Leadership:

Leading, mentoring, and developing a team of IT professionals, fostering a culture of collaboration, continuous improvement, and professional growth
Setting performance objectives, conducting regular performance discussions, and providing ongoing feedback and coaching
Ensuring the IT team is equipped with the necessary skills and tools to meet the company’s evolving technology needs

Vendor Management:

Managing relationships with key technology vendors and service providers, negotiating contracts and ensuring service level agreements (SLAs) are met
Overseeing the procurement of hardware, software, and services, ensuring alignment with the company’s technology strategy and budget

Risk Management and Compliance:

Identifying and mitigating risks related to IT infrastructure, network operations, and digitisation projects
Ensuring compliance with relevant industry standards, regulations, and best practices, including data protection and cybersecurity

Reporting and Analytics:

Providing regular updates to line manager and other senior leaders, where required, on the status of IT infrastructure, network performance, and digitisation initiatives
Developing and tracking key performance indicators (KPIs) to measure the effectiveness of IT operations and projects

Ideal Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field
10+ years of experience in IT infrastructure, network management, and digital transformation, with at least 5 years in a leadership role
Strong understanding of IT infrastructure, networking, cloud computing, and cybersecurity
Proven track record of leading successful digitisation and infrastructure projects
Experience managing IT budgets and vendor relationships
Relevant certifications such as ITIL, PMP, or CISSP (Advantageous)
The key technical competencies include project management, technical expertise, risk management and budget management
Must be willing to work on site, travel to sites (Parow, Belville, Brooklyn & Delft) and work outside of normal working hours

Key Personal Inherent Characteristics

Team management and leadership ability
Excellent communication, collaboration and interpersonal skills
Ability to think strategically and execute tactically in a fast-paced environment
Strong problem-solving skills and the ability to make decisions under pressure
Strategic Thinking
Problem Solving and Decision Making
Accountability and able to work independently, taking initiative when required

Details:

Area: Parow, Cape Town

Contract Type: Permanent

Applications Close: 16 September 2024

If you have not received a response within two weeks, your application was most likely unsuccessful.

TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.

Meeting our employment equity goals will be acknowledged during the recruitment process.

By responding to this advert and sending your cv, cover letter and/or any other documentation, you are consenting to TASK processing your personal information as contained in the furnished documents. TASK may process your personal information for recruitment purposes for suitable posts that may arise within the organisation. You agree that you have familiarised yourself with South Africa’s Protection of Personal Information Act and understand your rights and obligations under this Act.

Job Types: Full-time, Permanent

Application Question(s):

What are you monthly gross salary expectations (before deductions)?
What many years of experience do you have in a similar role?
What is your notice period?

Application Deadline: 2024/09/16

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