Job Description

The firm is seeking a dynamic and passionate Change Analyst to work closely with the Change Manager, leading IT transformations and making a significant impact in the business.

This is a new role to support the growth of the IT Function.

What You’ll Do:

Lead the Charge: Chair weekly Change Advisory Board (CAB) meetings, ensuring all Requests for Change (RFCs) are accurate and compliant.
Be the Change Agent: Collaborate with diverse teams to ensure smooth IT transitions, optimising processes, and driving continuous improvements.
Own the Process: Support release management activities and champion ITIL-aligned processes for efficiency.
Document & Deliver: Review and document change requests, securing necessary approvals.
Innovate & Implement: Play a key role in rolling out internal change management tools.

What You Bring:

Experience that Counts: 3+ years in a similar role, ideally in a dynamic, multi-site environment.
ITIL Expertise: Background in ITIL, with a focus on process improvement.
Communication & Organisation: Ability to manage projects under pressure.
Tech-Savvy Edge: Familiarity with industry-specific tools, with a willingness to learn and adapt.

Why Join Us?

Make a Global Impact: Influence the success of worldwide IT operations.
Collaborative & Innovative Culture: Be part of a team that values fresh ideas and continuous growth.
Exciting Challenges Ahead: A rewarding journey with new challenges every day.
Diversity & Sustainability: Help us do our part in protecting the environment and addressing discriminatory behaviour.

Ready for the challenge? Apply now with your CV.

ITS Recruitment | ITS Works jobs

Change Analyst

Information Technology Technical Support

Change Analyst