Our client, operating within the power plant equipment industry, is looking to appoint a Field Service Engineer to join their team based in Sandton, Gauteng for a 1-year contract.

Requirements:

A minimum B. Degree in Mechanical Engineering or equivalent.
A minimum of 2 - 4 years of experience in a similar job within heavy duty, preferably corrugated industry.
Good team player with an eye for detail.
A willingness to be flexible with working hours and locations and to be away from home for substantial periods, including weekends.
Must have a valid driver license and own vehicle.
Ability to travel throughout Sub Saharan Africa on a frequent basis.
Must be able to work from mechanical assembly drawings, have knowledge of pneumatic and hydraulic systems.

Skills:

Experience with international orientated companies.
Numerate and literate with good computer literacy (MS Office).
Strong written and oral communication in English.
Must be able and motivated to learn and understand both the machines and customer's requirements.
Able to build relationships and be solution oriented.
Confident working independently with a great deal of autonomy.
Organizational skills (methodical and disciplined).
Good reporting skills.

Duties & Responsibilities:

Provide mechanical service expertise.
Responsible for supporting customers in installing equipment such as corrugating and box making machines.
Assemble and adjust the machines according to the technical documents or drawings provided by the company.
Ensure that customers' expectations are met and exceeded.
Draft a report and submit to the customer (through Line Manager) recording the actual activities performed at site.
Always be the ambassador for the business with the ability to engender trust and respect with customers.
Communicate well with colleagues, suppliers, and customers.
Cooperate with engineers from international branches and business partners to achieve the necessary results.
Share technical skill and know-how with colleagues and customers.
Provide training to operators and technicians who will operate the machines.
Support customers with their operation, maintenance, and troubleshooting on the machines supplied by the company and coordinate these activities with the Line Manager.
Support customers by email or phone.
After each visit, make a report and submit this to the Line Manager.
Provide service and maintenance to the company's equipment.
Write detailed reports on the work carried out.
Make up parts lists and advise customers on parts replacement and parts needed to be kept at site in case of a breakdown.

Desired Skills:

Mechanical
Plant Equipment
Service
Assemble

Desired Work Experience:

2 to 5 years

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