Pharmacist Assistant Fourways

Clicks Group Limited • Other • Randburg, Gauteng, South Africa • $200 - $300 / year • 8h ago

Job Overview

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Duties & Responsibilities

Responsibilities:

Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
Administration of scripts and any other claiming/capturing related procedures.
Accurate and complete handling of all profiles worked on.
Interact with health care professionals as needed.
Problem solving and follow-up of queries.

Duties:

Interact with customers via telephone or other means regarding medication and healthcare services.
Accurate capturing of scripts received at the Central Pharmacy center.
Handling of queries regarding prescriptions.
Patient profile management.
Assist with chronic authorizations.
Liaison with all other departments.
Ad hoc requirements as per operational needs.

Knowledge:

SAPC and relevant legal knowledge.
Sound knowledge of the chronic authorization process and procedures.
Customer service oriented.
Ethical working practice and compliance.

Skills:

Computer literacy (MS Office).
Customer service oriented.
Accuracy and attention to detail.
Bilingual (with English being one of the requirements).
Ability to work with patients and adapt to assist with various departmental duties.
Initiative to provide patient satisfaction.
Adaptability and positive attitude.
Ability to work under pressure.
Adhering to principles and values.
Working with people.
Delivering results and meeting customer expectations.

Desired Experience & Qualification

Experience:
Minimum 1 year in the role of Pharmacist Assistant Post Basic.
Education:
Further Education and Training Certificate Pharmacist Assistance (Essential).

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