Job Title: Branch Manager Location: Humansdorp Remuneration: R30 000 - R35 000
Our client, in the
automotive industry, is looking to employ a
Branch Manager to join their team in
Humansdorp .
The Branch Manager would manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlining outlet activities to maximize financial and other key indicators to achieve peak performance levels.
Duties & Responsibilities:
- Ensure that sales and stock management strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets which enables the Company to function and compete effectively in the market.
- Take ownership of all policies, guidelines and associated documents from Head Office and ensure effective implementation and management thereof.
- Develop forecasts, financial objectives and a business plan
- Provide superior customer service levels by interacting with them on a regular basis and resolving queries
- Manage warranty claims and purchase orders and assist the customer, salesman and QC department throughout the process
- Managing orders on the WOM system, and the stock levels on VISION
- Overseeing stock delivery, assessing market conditions
- Develop and manage master stock level control and operational budgets
- Lead, develop and implement variable cost programmes across all areas of responsibility
- Ensure that Environmental, Health and Safety standards and procedures are adhered to.
- Manage, coach and develop a high performing Sales team that meets agreed objectives and targets
- Deal with personnel issues on shift including interaction with the Trade Union, in line with Company Policy and Agreements
- Prepare the annual Store budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects
- Liaise and communicate with other outlets, customer and suppliers and ensure an effective interface with in is maintained
- Coordinate team activities to optimise cost performance of the store through various capital investment programmes for store upgrades, equipment, stock level controls, people cost, etc.
- Manage and lead the team, ensuring adequate staffing levels, managing holiday allowances, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision to maximise efficient productivity
Required qualification and working knowledge:
- Matric Certificate
- 8 – 10 years of experience in a management role in the automotive industry
- Experience in motor part sales and customer interaction
- Experience in Managing Profit & Loss, balance sheet and associate financial responsibilities
- Understanding of procurement and ISO 9001/45001 or other quality management systems