Role Overview:
The main purpose of the job is to deliver financial objectives and product innovation that contributes to the overall profitability of the insurance portfolio. By managing products, the incumbent will ensure effective risk management and product management within the relevant compliance frameworks.
Key Responsibilities:
- Accountable for product strategy by ensuring that relevant marketing strategies and plans are in place for their product to achieve overall competitive advantage and profitability.
- Manage the end-to-end product lifecycle, from conceptualization to launch, for key initiatives within our product portfolio.
- Budget Management.
- Conduct market research, competitive analysis, and customer feedback to identify opportunities and inform product decisions.
- Ensure compliance with the relevant legislation (e.g., FAIS, CPA, POPI, NCA, etc.).
- Ensure adequate risk management to monitor solvency of products and cell captive (i.e., where we pay claims) and proactively implement action plans.
- Enhance the product and distribution channels as well as identify new opportunities to grow the existing product.
- Influence and negotiate with internal and external business partners/providers (e.g., Guardrisk).
- Ensure effective communication strategies are implemented and aligned to the product plan with the policy holders (i.e., customers).
- Achieve growth/profit targets for the products by enhancing communication channels between the stakeholders (i.e., contact centre and stores) to maximize business requirements, processes, and efficiencies.
- Provide strategic support to the insurance manager and product team (i.e., legal advisor, underwriters, and claims administration).
- Ensure execution with the agreed product strategy to ensure brand objectives are met.
- Ensure ad hoc business projects are executed within the agreed timelines.
Requirements:
- Diploma or degree in Business/Finance or related degree in the industry that the product serves.
- Training in Agile delivery.
- 5 - 7 years of experience working in a customer-facing organization.
- Experience in Omnichannel Product Development and Scalability.
- Demonstrated success in defining and launching products that meet and exceed business objectives.
- Deep Product Knowledge and/or Subject Matter Expertise in Applications and embedding these in key customer markets.
- Astute Customer Market Awareness.
- Excellent Collaborative Skills.
- Proven ability to influence cross-functional teams without formal authority.
- Commercial & Financial understanding.
Benefits:
- Diverse Culture.
- Flexible Work Hours.
- Group Risk Cover.
- Employee Wellbeing Program.
- Staff Discount.
- Access to Learning Platforms.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
#J-18808-Ljbffr
