Trails Guide & Guest Service Supervisor

Wild Dreams Hospitality • Other • Sabi Sands, South Africa • 2d ago

Candidate requirements:

Trails Guide:

Must be a South African citizen
At least 3-5 years of guiding experience in 5-star establishments
Must have FGASA Level 2 as a minimum (NQF4)
FGASA Lead (Advanced) Trails is ESSENTIAL
Must have all guiding documentation up to date
Possession of a valid drivers license & PDP is essential
Must have experience walking in a Big 5 Reserve
An understanding of vehicle & lodge maintenance is an advantage
Astronomy knowledge is advantageous
Must be well-presented, confident, and well-spoken
Must be passionate about conservation and guests
Must have a flexible attitude, a sense of fun, and anticipate guest needs
Sensitivity to cultural differences, and patience with colleagues
Must reference incredibly well

Guest Service Supervisor:

2 years experience within a 5* Establishment
Hospitality-related qualifications are beneficial
Excellent social and interpersonal skills
Hosting experience
Wine knowledge beneficial
Excellent command of the English language
Computer knowledge
Experience with stock takes and stock control
Well-groomed with a good sense of personal hygiene
Drivers license

Benefits:

Gratuities as well as 20 bed nights annually for friends and family
Leave cycle 4 weeks on and 2 weeks off yes, you read that right
Salary: Guide R12kpm, Lodge Manager R9kpm
Medical aid contributions included meal allowance and uniform

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