Our client is seeking a highly skilled and trustworthy Accounts Receivable Manager to oversee their accounts receivable operations in their Shared Service Centers in South Africa and Lithuania. These two Shared Service Centers perform the Collections and Cash Application for 12 countries (with an upward trend) in which the company operates. The ideal candidate will have extensive experience in collections, cash applications, and managing large teams (10-30 staff members). This role requires strategic thinking, the ability to execute effective AR processes, and have excellent communication skills to liaise with external customers and also key company personnel (mainly the Global Risk & Receivables team, Sales and local Finance personnel).
Responsibilities:
- Manage, mentor, and develop an Accounts Receivable team of 10-30 staff, ensuring high performance and adherence to best practices in accordance with the company's Global Business Rules and Policies
- Work a collections assignment which, at the start, would be approximately have the size of a subordinate. This assignment may reduce if/as the size of the team grows.
- Oversee the collections process, ensuring collections objectives are achieved as well as timely and accurate cash applications. Resolve complex issues related to outstanding receivables.
- Execute strategies to improve collection rates, reduce outstanding debt, and optimize the cash flow for the business.
- Provide regular reports and insights on receivables, cash flow forecasts, and performance metrics to senior management.
- Implement weekly reporting to countries on receivables status.
- Engage in regular meetings with the Risk & Receivables team and others as advised to review AR performance, address concerns, and align on strategic financial goals.
- Continuously assess and refine accounts receivable processes to ensure efficiency and alignment with organizational goals by making recommendations to the Risk & Receivables team.
- Ensure that all AR activities within the Shared Service Centers comply with company policies, financial regulations, and audit requirements.
- Collaborate closely with the the Risk & Receivables team to ensure smooth AR processes and resolve any inter-departmental issues.
- Cooperate with GL accountants and auditors providing data and answering questions.
- Continuously share information with the Risk & Receivables team on workload and daily work solutions.
Requirement:
- Bachelor’s degree in Accounting, Finance, or a related field
- Proven experience (10+ years) in accounts receivable management/team leader role, preferably in an international organization.
- Experience managing a team of 20-30 people
- Experience working in an SSC/GBS environment
- Proficiency in Microsoft Excel
- Strong understanding of collections, cash applications, and financial reporting.
- Ability to think strategically and implement process improvements.
- Exceptional communication and interpersonal skills, with experience liaising with senior executives, and WW Management team.
- Detail-orientated with strong analytical and problem-solving abilities.
- Commitment to accuracy, integrity and professionalism.
- The ability to read, write, and speak fluently in English, is a must. Other languages could prove useful.
- Ability to work independently and prioritize tasks in a fast-paced environment.
Please consider your application unsuccessful if you have not received a response within two weeks of applying.
