Senior Billing Administrator
Role Purpose:
- The management of customer on-boarding and the billing administrative process ensuring billing accuracy, completeness, compliance and reliability.
- Manage accurate, timely, and compliant billing processes and ensure efficient revenue cycle management, resolve billing discrepancies, and provide support to Revenue Assurance.
- To manage all billing in line with audit, statutory and revenue assurance policies and processes.
- Regular reporting of customer billing performance with key highlights on concerns with mitigating plans.
Key accountabilities
- Accountable for the overall billing integrity and customer management
- Provide support and guidance for data analysis activities to confirm usage profiles, contractual changes and spend baselines
- Perform pre-billing and post billing reconciliations
- Monthly reconciliations of revenue vs collections vs open invoices
- Reconciliation of output VAT to billed revenues
- Compliance to DOA and review and approval rules.
- Support Revenue Assurance policies and processes across all entities
- Good MS Office knowledge especially in Excel
- Excellent problem-solving skills
- Identify and process SLA network credits and/or penalties on process deficiencies
- Regular reporting on contract management completeness and billing accuracies
- Build relationship with customers/stakeholders on billing and collection
- Ability to interpret billing data, identify trends, and optimize processes
- Data analysis skills
- Good knowledge and understanding of billing in Sage
- Proactive attitude with continuous improvements
- Good communication skills, both written and verbal
- Strong people skills and demonstrable ability to deliver through other
- Generate billing reports to identify trends and areas for improvement.
Must have technical / professional qualifications:
- Matric (Essential)
- Degree or three-year Diploma finance and administration
- 3+ years experience in billing and administration
- Telecommunications experience will be an advantage
#J-18808-Ljbffr
