Got a passion for all things bike?
You’ll have some technical skills, but more about that later. Your unbridled
enthusiasm for bikes combined with your knack with customers is what will lead
you to success in this role - you’ll be delivering market leading standards of
cycle service and repair, after all. Working on kids, adult, premium,
performance and electric cycles, you’ll help us wow every customer.
Carrying out most of the service and repair work yourself, youll also help
develop other members of the team. We only work to the highest quality
standards, just like you. A practical problem solver who works quickly and
efficiently, you’ll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services
environment, but if you have practical skills and experience of delivering
fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their
careers, so whatever career path you want to follow and whatever pace you want
to progress, we have the support here to help you make your ambitions a
reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role youll need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with - and achieving - sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their
lives, so we offer a wide range of rewards and benefits. As well as holiday
and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on
motoring services and electric mobility. We’re the UK’s leading retailer of
motoring and cycling products and services, and the UK’s largest vehicle
service, maintenance and repair business. Join us and be part of our success
story in getting the nation safely back on the move.
Not sure you meet all the criteria? Wed encourage you to take the wheel and
apply anyway! At Halfords we are committed to creating an inclusive workplace
for our colleagues. Were an equal opportunities employer and proud to welcome
applications from all backgrounds and embrace diversity within our one
Halfords Family.