Are you an experienced Business Travel Consultant in Glasgow looking for a new opportunity and seeking a hybrid role (3 days office 2 days home)? My client a reputable Travel Management Company are seeking a Business Travel Consultant to join their team on a hybrid basis but based in Glasgow. If you would like to work Mon-Fri, office hours, with one of the world's leading corporate travel company, this is for you! Salary is up to 30k pa plus benefits.
JOB DESCRIPTION:
- To provide high level customer service to all clients internal and external to the required SLAs and company standards
- Assist with emergency actions, contingency plans, and out of hours requirements
- Ensure client travel policies are adhered to correctly
- To ensure all SLA's and KPI's are consistently met
- Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
- To develop and maintain effective working relationships with colleagues in the appropriate offices
- Ensure that all administration team tasks, both internal/external is of the highest standard
- Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
- Offer travel advice for all types of scenarios
- To be fully conversant in all operational working practices
EXPERIENCE REQUIRED
- Proven industry experience in all areas of travel management operations is essential
- Fully confident in using GDS systems - Sabre preferred
- Adept using Microsoft Office software
Working Hours & Package:
Working hours will operate between Monday - Friday with shifts between the hours of 8:30am-6pm. Salary dependant on experience and skillset is up to 30k, along with excellent benefits package.
INTERESTED?
Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Claire Muge (phone number removed) (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
