Job Position: Documentation Account Manager - export/shipping essential
Ref: 4887
Location: PE/Gqeberha
Salary: R18 000 to R25 000 per month commensurate with qualification and experience
Email your CV to
Start date: 1st February 2025
Qualifications / Requirements:
• Minimum of Matric or equivalent qualification
• Any qualification in International Trade, Logistics or a related field highly advantageous
• Previous experience in sea freight export documentation, particularly in areas such as shipping instructions and Phytosanitary Certificate
• Detailed oriented
• Resilient and ability to work under pressure
• Advanced proficiency in Microsoft Outlook and Excel
• Ability to work unsupervised
• Customer service-oriented
• Deadline driven with a positive outlook
• Team player and solution-oriented thinking
• Strong communication and relationship building skills
• Strong organizational skills
Key Performance Areas:
• Export documentation management: accurately process and complete all export documentation in compliance with local and international regulations - yhis includes, but is not limited to, Bill of Lading, Phytosanitary Certificates, PPECB Export Certificates, Certificates of Origin (COOs), and other related documents
• Shipment tracking: monitor the status and progress of shipments, ensuring that all necessary documentation is completed and processed in a timely manner
• Follow-up and coordination: actively follow up on the progress of documentation, including courier approvals, bill releases, and other critical milestones to ensure timely and accurate completion of export procedures
• Documentation status updates: provide clients with regular updates on the status of their documentation and shipments, addressing any queries or concerns promptly
• Client and stakeholder liaison: serve as a point of contact for clients, shipping lines, and relevant internal departments
• Communicate effectively through email, online chats, and phone to ensure smooth coordination of export processes
