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Immediate Superior: Inventory Controller
Location: Cape Town (Greenpark- - Epping)
Function: Commerce
Sub Function: Sales - Ops
Type of Contract: Fixed Term (3 months)
Reference Number: 126907
Closing Date: 24/12/2024
Purpose of Role:
Responsible for the effective coordination of inventory received, stored and dispatched to ensure OTIF delivery of quality products. The incumbent is the designated stand in for Inventory Controller when required.
Key Responsibilities:
- Maintain cost effective inventory management of all goods.
- Check depot coverage daily and communicate with Planning if required.
- Report all stock outs to Management, Sales, and Planning stakeholders.
- Liaise with the planning team to resolve stock issues.
- Manage write-offs and keep losses to a minimum.
- Ensure optimal stock availability and stock rotation.
- Participate and assist in inventory counts as prescribed in the organizations policies and procedures.
- Assist with issuing and receiving primary and secondary distribution shipments on SAP.
- Create physical Inventory Documents for daily cycle counts and monthly stock counts.
- Conduct regular floor walks to ensure that Inventory housekeeping is done daily.
- Maintain the highest possible level of customer (Internal and external) service.
- Ensure that customer complaints are resolved swiftly and efficiently.
- Manage stock movements and documentation in accordance with ICC and Internal/External audit controls.
- Conduct routine Quality Control inspections in the Distribution Centre.
- Ensure that updated quality guidelines are displayed throughout the warehouse.
- Complete shelf-life tracker and highlight short dated stock to quality control.
- Conduct quality control checks on receipt of stock and before stock is dispatched.
- Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
- Adhere to the stock age policy and ensure that all concessions are raised and approved.
- Adhere to product recall policy.
- Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it and to reflect the correct days of cover.
- Assist with Quality Audits.
- Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence.
- Check that all Secondary Distribution shipment packs are correct and complete.
- Ensure that all Inter-depot Movement Notes are correct and complete.
- Audit all Primary Distribution and Secondary Distribution Gate Registers against physical documents and final load plan.
- Ensure that all stock and shipment packs are filed as per policy requirements.
- Assist with credit queries.
- Process customer and driver corrections as required.
- Investigate loads that are either short or over and charge depots/drivers and/or 3PL‘s for shortages.
- Assign variance reasons to all driver and customer corrections.
- Evaluate that all Route Settlement Correction invoices have been recorded in the register and sent to customers for signature.
- Track and resolve missing and unsigned invoices within the specified timeframe.
- Capture missing, broken and foreign survey data.
- Generate and archive stock age concessions and link them to shipments that are received out of specification.
- Ensure that all invoice queries from customers and transporters are resolved timeously.
- Report on missing documents and errors found.
- Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
- Follow the organizations policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
- Minimum Grade 12 (Matric) Qualification.
- At least 6 Months relevant experience in FMCG Logistics / Distribution Environment.
- Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
- The ability to work under pressure and meet tight deadlines.
- Excellent communication skills (both written and oral) and sound presentation skills.
- The ability to work after hours and / or shifts.
- Knowledge of all relevant legislation.
- Knowledge of customer service principles and practice.
- Experience in a customer service environment is essential.
Demonstrates HEINEKEN Behaviours aligned to role expectations:
- Deliver: Play to win & celebrate success. Deliver the goods.
- Shape: Think consumer first. Make courageous moves.
- Connect: Champion a culture of belonging. Learn, share & reapply.
- Develop: Have real conversations. Embrace learning & growth.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.
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