Marketing Qualification: Mechanical/Technical qualifications/experience, particularly in Fabrication. Sales experience within SMPP Fabrication discipline through Sub-Sahara Africa. ISO 9001/2008 Quality Management System. Must be able to travel extensively.
RESPONSIBILITIES:
As a senior member of the company management team, you have the responsibility to:
- Protect the company by not placing it at technical, quality, or commercial risk by careful consideration of the customers' technical, quality and delivery requirements.
- Ensure that the Group vision of becoming "The Preferred Supplier in our Chosen Niche Markets" is achieved by working to continually upgrade the value and quality of company products.
- Show open-minded team-spirited cooperation in the Management Team.
- Operate in accordance with the requirements of the ISO 9001/2008 Quality Management System.
- Comply with the requirements of the current Occupational Health and Safety Acts and Regulations.
DUTIES:
The duties include but are not limited to the following:
- Focusing on achieving budgeted sales by:
- Conducting Marketing visits throughout the City, Province and Country where necessary.
- Establishing appropriate sales representative routes, schedules and areas of marketing focus.
- Assisting with the compilation and implementation of a marketing strategy designed to meet the budgeted sales and growth rates.
- Gathering customer information and their requirements.
- Advising and recommending stock levels and product range.
- Gathering pricing information, compilation of tenders and quotations.
- Developing relationships with customers to position the company as a preferred supplier in their minds.
- Compiling tenders, quotations and proposals.
- Tender submission and proposal presentations to clients.
- Drive positive customer service through appropriate attitude and action.
- Results-oriented and sales focused.
- Support and motivate sales staff, both internal and external, ensure customer visitation, budgets achieved, projects/quotes follow up and overall service delivery.
- Develop and implement strategies with the other market segment managers and product managers.
- Assist the marketing department with marketing strategies.
- Organise continuous customer and staff training sessions.
- Understanding the technical, quality and delivery requirements of the jobs to ensure customer expectations are met by:
- Collecting relevant technical books and brochures to build up a technical database to understand the group products as well as those from competitors.
- Attending workshops and marketing seminars.
- Liaison with other sales personnel.
- Establishing a program to manage sales staff, including mentorship and training programs.
- Formulating sales policies and procedures.
- Smooth and effective processing of orders/contracts into production by:
- Reviewing orders and contracts to fully understand the commercial, technical, and financial aspects to limit risk on the company.
- Liaison with planning and production departments.
- Tracking progress of orders to satisfy customers.
- Organising an effective Administrative System by:
- Maintaining documentation with regards to tenders, quotations, client visits, queries, customer satisfaction reports in a well-documented neat and accessible system.
- Assisting administration and sales departments for month-end stock and sales figures and closing off.
- Submitting written monthly reports by the 30th of each month in the agreed upon format, including trip reports/customer feedback.
- Develop and grow the marketing function of the company by:
- Providing insights into the market and assisting with strategic positioning.
- Developing and building the company brand name.
- Developing and maintaining the sales function, as well as related systems and processes.
- Develop a spirit of cooperation and teamwork with Management and peers by:
- Representing the company with no other side interests or moonlighting.
- Undertaking the sales function by liaising with all personnel.
- Agreeing on costing and selling prices based on overall company policy.
- Any other duties required by management.
KEY PERFORMANCE INDICATORS:
- Reaching pre-agreed budgeted sales, gross margin, and gross profit ratios.
- Ensuring that your product range sales growth is at budgeted levels.
- Having an open and honest relationship with your Management and peers in the company.
BUSINESS FUNDAMENTALS:
- Drive up volumes.
- Negotiate prices up.
- Reduce costs.
- Increase profitability.
- Growth.
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