About the job Solutions Account Manager - Hybrid
Solutions Account Manager
You will need to have sales experience in some of the following fields:
- Server, Virtualisation, Hyper Converged & Storage Infrastructure
- Data Protection solutions
- Implementation and Consulting services
- Hardware and Software maintenance services
Functions and Responsibilities
Your job tasks will include, but are not limited to:
- Focus on the achievement of your sales targets and key performance indicators
- Develop business opportunities with new customers and secure new profitable revenue
- Manage existing customer accounts (where allotted) and grow existing revenue
- Canvass for new business opportunities
- Build and maintain a knowledge of First Technology solutions and services to be able to effectively articulate to prospects at the CXO level
- Build and manage your sales pipeline and maintain client information accurately in the CRM system
- Own the sales process end to end, including preparation of quotes and proposals for solutions
- Work with Sales divisions across the First Technology and build relationships with other Business Units
- Work with customers to determine their existing and future needs whilst challenging the norm
- Liaise with support staff regarding technical aspects
- Have updated account plans for customers
- Ensure internal paperwork is correct for new sales to ensure billing/invoices are sent to the customer
- Respond to and follow up on all referrals, leads and sales enquiries in a timely manner and convert to sales
- Grow and maintain customer relationships, and develop new business opportunities
- Use First Technology resources to maximise customer satisfaction and business opportunities including Marketing, Events, Presales Engagements and others
- Understand and follow key vendor processes including deal registrations, pricing enquiries and engagement with vendors sales community
- Monitor and report on pipeline forecast opportunities and activities
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