EDUCATIONAL REQUIREMENTS:
- Diploma or Degree in Management
- Paddocks UCT Sectional Title / HOA Management Course qualification
- Registered with the EAAB holding a valid FFC advantageous
WORK EXPERIENCE:
- Three years’ experience in managing Sectional Title Schemes / HOA’s as well as complex management
- Experience in overseeing and management of staff
SKILLS & ATTRIBUTES:
- Planning skills
- Problem solving & analytical skills
- Accuracy & Strategy planning
- Excellent communication skills
- Excellent eye for detail
- Logical thinking & information seeking
- Self-development orientation
- Cultural sensitivity
- Service orientation
- Excellent people skills
- Computer Literacy in MS Office Suite
KEY PERFORMANCE AREAS:
1)OPERATIONAL REQUIREMENTS:
Execute daily tasks and work instructions according to relevant Procedures
NEW BUSINESS
- Prepare marketing plans and ensure implementation
- Prepare, submit and pursue management proposals to ensure growth targets are met
- Ensure the successful take-on of new properties under management
RELATIONSHIP & PROPERTY MANAGEMENT
- Ensure the efficient and effective administration and management of owner and Trustees relationships
- Ensure the efficient and effective administration and management of related processes
- Review monthly results and ensure regular and accurate reporting to all relevant stakeholders / Trustees
- Ensure the effective management of properties in line with relevant legislation
- Effective property management of complexes ensuring complex wellness
REPORT WRITING
- Review monthly business unit results and ensure regular and accurate reporting.
- Revenue variance report compiled on a monthly basis.
- Collate feedback from staff and formulate a monthly progress report, including statistics over a period of time.
FINANCIAL & RISK MANAGEMENT
- Oversee municipal related processes, comparing charges to the budget
- Prepare budgets and authorize expenditure for the department
- Analyse and formulate responses to all risks associated with the region
STAFF MANAGEMENT
- Oversee and manage staff and resource functions with regards to daily activities and requirements
- Manage staff’s work allocation, performance and development in line with company policies and procedures.
- Ensure that the Portfolio Administrator & Facilities Coordinator conducts an analysis of processes carried out and feedback received on a monthly basis.
- Perform all duties, within your vocational abilities, as requested
- Carry out any other ad hoc duties as and when required by management.
- Liaise with different personnel, as is required, to prevent delays and on-time delivery
COMMUNITY DEVELOPMENT
- Manage Corporate Social Investment activities in line with the company's mainstreaming plans
- Engage with current volunteers involved in the CSI programs and attract new volunteers
2)FINANCIAL
- Ensure effective cost saving and waste elimination
- Assist with setting Annual Budgets and Quarterly Forecasts for the company
- Meet output requirements, while containing expenditure
- Ensure control and approval of expenses in accordance with the company approvals framework
3)HUMAN RESOURCES
- Familiarise yourself with and, at all times, act in accordance with the company’s policies and procedures
- Promote diversity, equal opportunity and fair treatment in the workplace
- Ensure consistent adherence to & application of the company’s disciplinary code, grievance procedures and relevant legislation
- Execute company EE plan, procedures and targets
- Formulate and execute a Workplace Skills Plan in conjunction with the HR Department
- Manage staff performance through the Company Performance Management program
4)QUALITY COMPLIANCE
- Comply with Quality requirements as outlined by the company Procedures and Written Instructions in all tasks and activities
- Ensure that the required procedures and Quality standards are adhered to
- Ensure high quality standards of work are adhered to at all times
- Complete all documentation timeously and accurately
5) SAFETY, HEALTH & ENVIRONMENTAL
- Carry out any duty or requirement imposed on the company by the OHS Act
- Ensure that the requirements of the OHS Act are complied with by every person under your supervision
- Ensure that reasonably practicable steps are taken to identify, manage or eliminate any hazards or potential hazards to the safety or health of employees
