NW Recruitment are looking to recruit a Sales Account Manager for their well-established client in Burnley.
With dual aspects to the role, we are looking for someone with a Customer Service / Sales Account Manager background.
Sales Aspect
New Business Development with the aim of increasing sales for the company via self-generated new business leads and development of existing customers.
- Propose and develop future strategy for stock sales.
- Responsible for calculating margins and generating quotes on your own projects.
- Complete and process quotations and other documents ensuring all relevant details are present for processing.
- Outbound calls to promote products.
- Listen to customer requirement and present appropriately to make a sale.
- Focus on stock product sales.
- Maintain timely and accurate records of all sales activities.
- Achieve profitable quarterly sales targets.
Account Manager Aspect
Manage existing and potential customer enquiries received via phone or email including:
- Enquiry handling and logging
- Development of formal quotation.
- Liaise internally and with customer to ensure delivery on time.
- Liaise with the NPD team, sourcing and purchasing departments.
- Forecasting of opportunities on a monthly / quarterly basis including the accurate determination of when the sale will land and the associated likelihood of success.
- Input data onto SAGE system
- Maintain and develop relationships with existing customers at all management levels.
- Liaise with buyer and account handlers to manage stock levels.
- Complete all enquiries in-line with company processes.
- Handle incoming phone calls.
- Provide holiday/sickness cover for order processing.
- Any other reasonable tasks required by the company.
Required Skills, Experience and Requirements
- Enthusiastic and proactive nature.
- Excellent communication skills with customers and suppliers, both verbal and written.
- Highly process driven with excellent file management skills.
- Clear, articulate and effective communicator.
- Effective Time Management.
- UK travel to visit existing and potential customers with the possibility of overnight stays may be required.
