Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable. 5,800 employees create added value for our customers around the world with their enthusiasm and competence. EagleBurgmann is a joint venture between the German Freudenberg Group and the Japanese Eagle Industry Group.
Create the digital future of customer service at Freudenberg! As an Inhouse Consultant SAP CS (f/m/d), you will shape the introduction of the new S/4HANA solution in customer service.
Whether you already have profound experience in SAP CS or would like to use your SAP SD knowledge to familiarize yourself with SAP CS - with us you can expect international projects at the interface between business and IT organizations.
Work with us in Wolfratshausen, Weinheim or remotely throughout Germany, with one business trip per month to both locations.
You support our team as
Inhouse Consultant SAP CS / Customer Service (f/m/d)
Responsibilities
Bridge Builder: As the connection between business and IT organizations, you design complex SAP solutions with a focus on customer service and repair processes.
Contact Person: You provide support in all matters related to customer service and repairs.
Requirements Manager: You record technical requirements, create IT solution concepts and ensure the quality of our IT designs.
Implementer: You implement solutions in the areas of SAP Customer Service (CS) and SAP Sales & Distribution (SD).
Transformer: You introduce the new S/4HANA service solution and the S/4 in-house repair process.
Integrator: You coordinate with related modules and process areas.
Project Manager: From the IT perspective, you manage SAP customer service and repair projects; therefore you also manage external and internal consultants, such as our Center of Excellence in India.
Qualifications
Qualifications: Successfully completed studies in (business) informatics or comparable.
SAP CS: Profound knowledge in the implementation, operation and support of SAP CS (Customer Service).
Projects: Experience in working on and managing IT projects for the in-house processes of repairs.
Processes: A good understanding of in-house repair processes.
Desirable: Knowledge of SAP SD and software development is a plus.
Way of working: Communication skills, a structured, conceptual and independent way of working as well as a high ability to work in a team.
Language: Good German skills (approx. level B2) and very good English skills (approx. from level C1) for international cooperation.
Some of your Benefits
Company Pension
Save for retirement with the company's help.
Flexible Work Models
We allow for flexible work models to ensure both professional and personal success.
International Opportunities
Grow in your career through international exchange and global job opportunities.
Safe Environment
We strive to ensure safety remains a top priority, and provide a stable environment for our employees.
Personal Development
We offer a variety of trainings to ensure you can develop in your career.
Disclaimer
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Additional Information
Julia Kratz
Julia.Kratz@freudenberg.com
