Operations Controller - Multi-Modal (Air, Sea and Road)

Quality Connect Staffing • Other • Other (South Africa) • $200 - $300 / year • 1w ago

Operations Controller - Multi-Modal (Air, Sea and Road)

Job Overview

We are looking for an experienced Operations Controller to be based in the Johannesburg office. The candidate must have a proven track record within the Clearing & Forwarding industry. The candidate must be able to manage client shipments from order to invoicing.

Skills / Knowledge / Experience

Excellent verbal and written communication skills
Attention to detail with strong admin abilities a MUST
Willingness to learn and understand the why
Strong work ethic with the ability to perform duties with limited supervision
Good organisational, planning, and problem-solving skills
Customs clearing
Negotiation Skills

Responsibilities

Execution of the complete import and export cycle both sea and air
Quoting and costing
- Compilation of logistics estimates in a reasonable time frame as stipulated by management.
- Administration and control of shipping documents (SAD500, Customs EDI, Notifications etc)
- Cost control (Landed cost control, cost valuation check, freight authorisations etc)
- Ensure all files are completed and audited for accuracy before handover (payment)
Communication
- Liaising with freight agents
- Liaising with transporters, airlines, shipping lines & other third parties
- Organising the dispatch, delivery and collection of all orders
- Ensure billing documentation is completed correctly as approved by the client
- Keeping clients well informed on the progress of their shipments
Resource planning and allocation
Ensure profitable utilization of equipment and staff
Co-ordinating with warehouse for planned execution
Co-ordinating with warehouse to ensure operational control
General
- Query resolution
- Maintain client relationships
- Ensuring all relevant documentation is received and in good order.