Knowledge & Information Manager
About the Role
As a Knowledge Manager, you'll be at the forefront of designing and implementing knowledge management solutions that empower teams to perform at their best. You'll shape how the organization captures, shares, and leverages its collective expertise.
Key Responsibilities
- Architect and implement comprehensive knowledge management systems and processes that enhance information accessibility and sharing across the organization
- Develop and maintain robust knowledge bases that serve as central repositories for organizational expertise and best practices
- Lead the governance and quality assurance of knowledge management systems, ensuring content remains current, accurate, and valuable
- Create and optimize knowledge transfer methodologies that facilitate effective information sharing between team members
- Design and oversee training programs that maximize the utilization of knowledge resources
- Establish best practices and metrics for knowledge management success
- Champion a culture of knowledge sharing and continuous learning
What You'll Need
- Proven experience in knowledge management or similar role
- Strong understanding of knowledge management principles and best practices
- Excellent organizational and process development skills
- Outstanding communication and stakeholder management abilities
- Experience with knowledge management tools and platforms
- Ability to translate complex information into accessible formats
