Manco Operations and Client Services Representative
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Locations: Pinelands
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: JR-61417
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
At Old Mutual Wealth, we believe that our people are our greatest asset, the foundation of our business. We therefore foster a culture of integrity and accountability, where people are empowered to take full ownership for driving and delivering the outcomes required of their roles to meet our business objectives.
If you aspire to work in a high-performance, entrepreneurial, and fast-growing wealth and investment management business, then we have an exciting opportunity for you.
Key Responsibilities
- Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
- Owns operational efficiency and quality, including an operations balanced scorecard incorporating finance, people, process, regulatory, legal, compliance, risk, and customer dimensions of the business.
- Integrates decision-making across all of these spectrums.
- Manages SLAs and IMAs with stakeholders locally and internationally.
- Manage internal stakeholders i.e., operations, finance, governance, and the Manco Board.
- Manage internal projects impacting business deliverables.
- Provides operational and best practice context for the internal environment.
- Builds relationships with peers and/or colleagues that impact across business areas.
- Responsible for clear and effective communication to team and business.
- Provides technical consulting services where required.
- Accountable for ensuring the Manco and its associated parties adhere to applicable Unit Trust legislation and regulation.
Qualification and Experience
- Relevant Tertiary qualification
- 5 years relevant experience – asset fund administration, background in Collective Investment Schemes, and operational experience in financial services
Skills
Action Planning, Analytical Thinking, Computer Literacy, Current State Assessment, Data Compilation, Data Interpretations, Data Management, Data Modeling, Digital Literacy, Document Management, Evaluating Information, Legal Practices, Management Reporting, Microsoft Excel, Numerical Aptitude, Oral Communications, People Management, Process Improvements, Risk Awareness
Competencies
Collaborates, Courage, Ensures Accountability, Financial Acumen, Instills Trust, Manages Complexity, Optimizes Work Processes, Organizational Savvy
Education
NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
18 December 2024, 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
About Us
Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management, and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
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