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Operations Manager (Distribution)

Clicks Group Limited • Other • Roodepoort, Gauteng, South Africa • $200 - $300 / year • 5d ago

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

Introduction

We are looking to recruit a permanent Operations Manager (Distribution) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Rand Leases branch and will report to the General Manager (Inland).

Job Purpose:

Responsible primarily for the effective and efficient distribution management of Pharmaceutical stock and to maximize return on customer deliveries and deliver key distribution objectives in line with the overall business objectives.

Key Performance Areas:

Oversee warehouse operations
To effectively and efficiently manage the day to day distribution operations for the warehouse including inter alia operations, customers, people and processes
Cost management, including budgetary alignment and capital expenditure (CAPEX)
Management of the Distribution customer interface; ensuring customer satisfaction and business growth
Responsible to ensure that security and loss control is in line with company guidelines & policies as well as managing pharmaceutical compliance as per regulations
Leads and manages all of the activities of the supervisors in the departments of Receiving, Put-Away, Picking, Packing, Shipping, and Inventory Control and holds direct reports for all day-to-day activities
Sets the standard for leadership in the warehouse and leads by example. Leads in a manner that is consistent with our organizational culture
Participates in the employment process and recommends candidates for employment. Trains, develops and coaches staff
Promotes employee development, creative thinking, empowerment and two-way communication
Makes recommendations regarding workflow and overtime when needed
Ensures that all policies and procedures are followed accurately and efficiently
Oversees administrative staff to ensure that an even flow of orders are released per the order picking schedule
Reviews all internal reports to measure and assess operational effectiveness, to ensure timely shipment of all orders and adherence to operational goals
Resolves problems that prevent a timely and efficient handling of inbound and outbound orders
Responsible for maintaining compliance with all regulatory and operational procedures
Conducts meetings with staff to review performance/results and perform operational training
Ensures that all department training needs are satisfied
Assists in preparing and maintaining SOP’s for Distribution Centre
Communicates with Facilities Department to ensure that preventative maintenance is completed on all stretch wrappers, forklifts, walkie-riders, palletizers, dock-doors/plates, scales, freezers, heaters, lights, material handling equipment and internal assets
Prepares a variety of reports, including Operational Updates for leadership, Gap Analysis and shares the information on an ongoing basis
Optimize stock levels, availability and management
Effectively and efficiently manage the company transport at a national level - this includes all components of the company transport offering (internal & courier) and owner driver scheme

Skills:

Communication skills (both verbal and written)
Relationship building skills
Interpersonal skills
IT skills - knowledge of WMS and MS office

Knowledge:

Business acumen
Knowledge of all facets of supply chain management - including : transport, warehousing, SHEQ, Risk, third party service management, owner driver schemes
Deciding and Initiating Action
Planning and Organizing
Analyzing
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Coping with Pressures and Setbacks
Creating and Innovating

Required Minimum Education and Qualifications: