Change & Culture Manager – Midrand
Dis-Chem Pharmacies Limited
Midrand, Gauteng
Permanent
Closing Date 31 December 2024
Job Details
Division: HO Division
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Human Resources
Job Description
Dis-Chem Pharmacies’ in Midrand has an opportunity available for a Change & Culture Manager to join the HR team. The main purpose of this role is to lead and manage Dis-Chem’s change initiatives while fostering a culture that aligns with the organization’s strategic direction.
Minimum Requirements:
Essential:
- Bachelor’s degree in Human Resources, Organizational Development or related field
- Certification in Change Management e.g., Prosci, ADKAR, Kotter Method
- Minimum of 5 – 8 years of change management and culture transformation experience. Record of managing large-scale organizational change initiatives
Advantage:
- Postgraduate qualification
Job Specification:
Change Management Delivery:
- Design and manage the change management strategy and programmes that align with Dis-Chem objective and strategy.
- Lead and support change initiatives, including system change projects, programme or process change and structure change transformation that minimize disruption and maximise employee engagement and adoption.
- Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Develop and implement comprehensive change management strategies that minimize disruption and maximize employee engagement and adoption.
- Conduct change impact assessments and identify potential risks, preparing and executing risk mitigation plans.
- Oversee the communication plan for change initiatives, ensuring clear, consistent messaging across the organization.
- Provide coaching and support to leaders and managers to help them manage change within their teams.
- Measure and track the success of change initiatives through feedback surveys, performance metrics, and post-change assessments.
- Ensure that change initiatives are aligned with the organization’s strategic objectives and long-term goals.
Culture Transformation & Delivery:
- Collaborate with HR Director and Exco to lead the execution of the culture blueprint by translating strategic goals and behavioral expectations, ensuring they resonate with employees at all levels.
- Support leadership and management teams at all levels to effectively drive cultural change within their teams, providing guidance on leading by example and fostering cultural alignment.
- Design and launch employee engagement initiatives that create awareness, educate, and involve employees in the culture transformation journey.
- Lead the delivery of training programs and workshops to help employees understand and implement culture transformation practices.
- Work with HR teams and other departments to integrate culture transformation principles into people processes and business practices.
- Foster an environment of diversity, equity, and inclusion by promoting inclusive practices and behaviors across the organization.
- Ensure that people processes, and other key HR metrics are aligned with the organization’s cultural goals and values.
- Design and implement culture-aligned employee recognition programs and practices to reinforce desired behaviors and cultural traits.
- Manage the culture transformation project, ensuring clear timelines, milestones, and deliverables are met throughout the program.
- Ensure that regular feedback loops are established between employees, HR, and senior leadership to track the effectiveness of cultural transformation initiatives.
- Provide data-driven reports to the HR Director and Exco team, ensuring transparency and alignment of culture change progress with strategic business objectives.
- Work in partnership with the Marketing and Internal Communication teams on effective internal communications and employer branding requirements.
Leadership Development & Support:
- Provide advice and coaching on how to lead culture transformation and manage change in their respective teams.
- Train managers on change management best practices and how to create a culture of continuous improvement and adaptability.
Employee Engagement & Wellbeing:
- Promote employee engagement by aligning change initiatives with employee needs and organizational culture.
- Develop and facilitate employee feedback channels, including surveys, focus groups, and one-on-one sessions, to ensure employees’ voices are heard during periods of change.
- Ensure that employee wellbeing is prioritized throughout change processes, providing adequate support systems such as counseling and training.
Continuous Improvement & Innovation:
- Monitor and evaluate the effectiveness of culture and change management initiatives, recommending improvements where necessary.
- Stay informed on the latest trends, tools, and methodologies in change management and culture transformation, integrating best practices into the organization.
- Lead and encourage a culture of continuous improvement, promoting innovation and agility within teams and the organization as a whole.
Competencies:
Essential:
- Proficiency in change management methodologies and tools, with a track record of successfully leading implementing change initiatives across diverse organizational context.
- Familiar with various change management frameworks (i.e., ADKAR, Prosci, Kotter etc) and the ability to apply them appropriately to different situations.
- Proficiency in data analysis tools to analyse metrics related to change initiatives and assess their impact.
- Ability to use change management tools for planning, executing, and monitoring change initiatives
- Strong analytical and problem-solving skills
- Excellent interpersonal, communication and leadership skills
- Understanding of continuous improvement methodologies to enhance quality in change initiatives.
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
- Occasional traveling
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN’T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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