Job Overview
Recently developed fuel station requires a proactive and experienced manager to oversee the Convenience Store Manager and Back Office operation and provide support where necessary whilst focusing on improving the Forecourt operation and customer experience.
Duties & Responsibilities
Key result areas are as follows:
1. Staff Management
- Lead, motivate, and support a large team in a demanding environment.
- Provide operational support and guidance to staff.
- Conduct regular meetings with the teams to discuss issues, concerns, updates etc.
- Monitor ongoing training and compliance with Engen standards of operation.
- Staff rostering.
2. Operations Management
- Manage day-to-day operations of the Fuel Station.
- Manage fuel stock levels and facilitate ordering and receiving of fuel.
- Maintain and improve Forecourt processes.
- Assist in developing and/or updating standard operating procedures for all business operational activities.
- Maintain accurate and clear documentation for operational procedures and activities.
- Work in compliance with company policies and procedures, ensuring adherence to respective monitoring bodies and legislative requirements. Develop and implement policies/procedures as and when required.
- Ensure team follows standard operating procedures for all operational functions.
- Ensure facilities are monitored and improved on a regular basis, meet legislative requirements in terms of health and safety guidelines and that staff are accommodated in a safe and productive environment.
- Ensure Engen promotional materials are received timeously and displayed during promotion periods and that the site and its systems are updated with all relevant promotional requirements.
- Ensure readiness for price increases or decreases and proper planning undertaken to achieve optimum results from such increases in respect of fuel stock holding or replenishment.
- Managing effective staff planning and rostering taking into account price increases, pay days, expected busy periods.
- Implementing and enforcing HSEQ standards.
3. Forensic Management
- Conduct regular audits and investigations (where required) to deter and eliminate fraud/theft.
- Management of fraud/theft occurrences, investigation, outcome, and liaison with HR in terms of necessary disciplinary action, as required.
4. Facility Management
- Daily, Weekly and Monthly Checklist management in respect of facility maintenance and preventative maintenance in compliance with standard operating procedures.
- Record keeping of warranties and guarantees in respect of equipment and ensuring equipment is in optimal running condition.
5. Targets
- Conduct targets reviews and report cost plans to senior management.
- Manage and direct teams to achieve business targets.
- Implement strategic plans for increasing Turnover in the Quickshop by utilizing data from system reports.
- Development, implementation, and review of outcomes of operations assigned projects as and when required.
- Development of policy and procedure in order to ensure controls, compliance, and formality of the operations environment, reducing risk and improving performance.
Desired Experience & Qualification
Qualification:
- Grade 12/Senior Certificate
Experience:
- 2 - 3 years Fuel Station Management experience
- Excellent Excel, and Word experience
- Systems (WINBRANCH advantageous) / Fuel Station Back Office and POS systems experience
- Working knowledge and experience in reporting fuel sales, fuel stock management and ordering.
Competencies (skills, knowledge and attitudes)
- Proactive
- Leadership
- Decision making
- Reporting
- Planning and organising
- Adapting and responding to change
Package & Remuneration
Remuneration
- Basic salary of R20 000.00 - R25 000.00 per month (based on skills and experience).
- If within MIBCO threshold or candidate requests to join MIBCO, MIBCO Provident Fund (after 6 months service, if previous membership, immediate). 8% Company contribution and 7.5% Employee contribution.
- If outside MIBCO threshold and membership is not requested by candidate, Company pension fund (5% employee contribution and 5% employer contribution); and Death Benefit (1 x annual salary).
- Funeral cover (no cost to the Employee).
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