This organization is a leader in the cosmetics industry, delivering high-quality products and services to a loyal client base. Known for its commitment to excellence and client satisfaction, the company offers a supportive and engaging work environment.
If you are a motivated individual seeking a challenging and rewarding administrative role, this position is an excellent opportunity. The company looks forward to welcoming a dedicated professional to their team.
Key Responsibilities
Order Management
Capture and process orders, ensuring accuracy and timely updates.
Mark orders as paid and manage backorders effectively.
Client Relations
Manage client information in CRM systems and handle client queries with professionalism.
Respond to emails promptly and maintain a client-centric approach.
Payment Administration
Allocate EFT and PayGate payments accurately.
Ensure all financial records are updated and maintained.
Logistics Support
Track parcels and provide updates to clients.
Escalate delivery queries when necessary.
Office Support
Create and open orders or quotes for Head Office as needed.
Handle general office tasks and provide support to the team.
Requirements
Experience:
Minimum of 5 years in an administrative or office management role.
Proficiency in Microsoft Office Suite (especially Excel), CRM systems, and accounting software.
Skills:
Exceptional organizational and multitasking abilities.
Strong written and verbal communication skills.
Ability to maintain confidentiality and handle sensitive information.
Client-facing skills, including patience, approachability, and excellent interpersonal communication.
Education:
Minimum tertiary education in Business Administration or a related field.
Work Environment:
Full-time, office-based role with working hours from Monday to Friday (8:00 AM - 5:00 PM).
Must be well-spoken and fluent in English, both written and spoken.
Personal Attributes:
Positive, can-do attitude.
Punctual, reliable, and self-motivated.
Detail-oriented and proactive in problem-solving.
#J-18808-Ljbffr
