Alice Springs, Alice Springs & Central Australia NT
Full time
Alice Springs Toyota is a long-established and award-winning business. An exciting opportunity exists for a Service Advisor to join our highly successful team.
The Opportunity
We are looking for a top-notch Customer Service Advisor with a passion for customer service to further complement our team. We are committed to creating an incredible experience for our guests. Our Service Department is a busy and energetic environment with a constant flow of customers seeking your help & guidance. Our goal is to provide our customers with a seamless service experience by promptly attending to their needs and ensuring they are delivered an extraordinary level of service.
The Role:
- Greet visitors to the Service Department
- Work with the workshop controller to ensure the vehicle is ready on time
- Advise the customer of any required work
- Keep the customer informed during the day
- Hand the car back to the customer and explain the work completed
- Make future service bookings
To Succeed you will have:
- Exceptional communication skills
- Previous Dealership Experience, an advantage
- High level of professionalism and personal presentation
- Excellent phone manner
- A Can-do attitude
- Strong ability to multitask and think on your feet
- Strong team player
The successful applicant will enjoy many benefits associated with being part of Eagers Automotive Group, including:
- On the job training and support
- A strong and enjoyable culture
- Excellent salary
- Potential for future career growth within the Eagers Automotive Group
- Discounted health insurance, finance & insurance
- Employee purchase policy
- Wellness initiatives
- Employee assistance program
- Novated leasing and vehicle subscription offers
Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Click apply and upload your cover letter and resume. Only successful applicants will be contacted for an interview.
As part of Eagers Automotive, we strongly believe in our core values: Integrity | Inclusiveness | Owner’s Mindset | Agility
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a service adviser?
Do you have customer service experience?
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