We are currently recruiting for an Assistant Manager: Retail FMCG to join our dynamic team, based in Durbanville - Cape Town.
We are looking for an experienced and energetic Assistant Manager to oversee key operations and ensure the store runs smoothly and profitably. You will work closely with the Store Manager, focusing on achieving departmental targets, driving sales, and ensuring the highest standards of hygiene, customer service, and staff management.
KEY RESPONSIBILITIES
Departmental Management:
- Oversee and manage the profitability and performance of all floor departments.
- Ensure departmental targets are met and exceeded.
Stock and Pricing Management: - Manage inventory levels to minimize shrinkage and optimize availability.
- Oversee pricing accuracy and ensure compliance with company policies.
- Maintain and manage the Point of Sales (POS) system efficiently.
Promotions and Merchandising: - Plan, implement, and monitor promotional activities to boost sales.
- Ensure the store is visually appealing and products are merchandised effectively.
Hygiene and Housekeeping: - Maintain high standards of cleanliness and organization throughout the store.
- Ensure compliance with health and safety regulations.
Staff Management: - Lead, motivate, and manage the performance of the store team.
- Handle scheduling, training, and development to build a high-performing workforce.
- Recruitment and Discipline staff
Customer Management: - Deliver exceptional customer service by addressing inquiries and resolving complaints promptly.
- Foster strong relationships with customers to encourage loyalty.
Store Operations: - Manage the opening and closing of the store, ensuring smooth daily operations.
- Oversee cash handling, banking, and security procedures.
- A minimum of 3-5 years experience in a retail or FMCG environment, preferably in a managerial or supervisory role.
- Strong organizational and multitasking skills.
- Excellent leadership abilities with a focus on team development.
- Customer-oriented mindset with a commitment to delivering outstanding service.
- Proficiency in retail systems, including Point of Sales (POS).
- A Diploma or Degree in Business, Retail Management, or a related field is advantageous.
Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. “Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
- The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
- Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
- This information is given to us, by you, voluntarily and of your own free will.
- If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
- In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
- You have the right to access this information while in our possession and make corrections if necessary.
- You have the right to lodge a complaint via email with the office of the Information Regulator, at , if you are unhappy with the manner in which we deal with your information.
By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information.” #J-18808-Ljbffr
