JRRL are looking for a confident Administrator to train as a Case Handler for their client in Sidcup. The right individual will be confident with Microsoft packages and have excellent administration and customer service skills.
Hours: 8:30am 4:00pm (hybrid after probation, 2 days working from home)
Free On-Site Parking
Main Duties for the Administrator to train as a Case Handler:
- Collecting accurate information and documents to proceed with analysing a personal effect insurance claim made by a policymaker
- Guiding policyholders on how to proceed with the claim
- Monitoring the progress of the claim
- Investigating potentially fraudulent claims
- Handling any complaints associated with the claim
- Liaising throughout the insurance claim with claimants, Insurers etc.
- Evaluating claims for reasonableness and recoverability under the subject policy in accordance with required claim practices and procedures
- Ensuring the customer is treated fairly and they receive excellent service in accordance with industry and company guidelines
Person specification for the Administrator to train as a Case Handler:
- Good organisational and numeracy skills
- Previous administration experience
- Knowledge of Microsoft Office programs
- Able to integrate within a team and able to work on your own initiative
- Friendly and helpful approach
- Eager to learn new skills
Benefits:
Company Pension, Life Assurance, Private Health Care and Group Income Protection
Holidays:
25 days plus Bank Holidays.
This Administrator role is a full-time permanent role. The starting salary is £22,500 and full training will be given. You would ideally have administration and office experience and a good standard of Microsoft packages to be considered for this job. This is a company that like to train and progress their staff.
