Strictly supervises all Front Office personnel and ensures proper completion of all front office duties. Direct and coordinate the activities of the front desk, reservations, guest services and telephone areas. Responsible for training of all front office staff
Minimum of 2 – 4 years in a Front Office Supervisory position in 4-5-star establishments
Must have Grade 12 and be computer literate. Proficient on the Opera System
Strong leadership and communication skills (Written and oral)
Resilient and flexible
Must be able to work under pressure
Excellent sales and customer skills – able to develop and maintain relationships with clients and increase corporate business
Polite, friendly person that can think on their feet.
Well spoken and well presented individual.
Strong administration skills
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