The Debtors Administration role involves responsibilities such as invoicing, collecting arrears, maintaining customer accounts and tenant deposits, and preparing intercompany recovery invoices.
Requirements:
- Grade 12
- High degree of accuracy and attention to detail.
- Ability to work independently and manage multiple accounts.
- Prior experience in debt collection or customer service preferred.
- Ability to work under pressure and handle difficult conversations with debtors.
- Effective verbal and listening communication skills.
- Ability to communicate effectively.
- Proficiency in property software such as SAGE, MDA, Buildsmart.
- Time management skills.
- Accounting qualifications would be advantageous.
- A probation of 3 months applies.
Duties:
- Responsible for general admin duties related to debtors.
- Upload of debtors on SAGE.
- Control trade debtors.
- Correctly reconcile and receipt payments.
- Investigate and clear all queries arising on the processing of debtors.
- Manage customer accounts and keep track of arrears.
- Contact debtors through phone and email to learn their payment status.
- Negotiate payment plans with customers who are behind on their payments.
- Follow up and report on outstanding debtors.
- Invoice out all monthly tenant rentals.
- Liaise with tenants on renewal of leases and track expiration dates.
- Calculate customer rental interest on deposits received.
- Maintain tenant deposits received listings.
- Liaise with asset manager & agents on deposits held if tenants move out regarding snagging and deposit refund calculations.
- Assist accountant with any SARS audit requirements.
- Invoice out any company recovery invoices for project related work.
- Invoice out of Taziprox income invoices for all ISP billings.
- Assist with yearend audit requirements.
- Prepare monthly management packs with team input for debtor related sections.
#J-18808-Ljbffr
