Position Overview
We're seeking an innovative and detail-oriented Business Analyst to own and develop insurance products within our digital marketplace. The ideal candidate will bridge the gap between traditional insurance offerings and digital solutions, focusing on creating seamless user experiences while maintaining product integrity. They will need to take product knowledge from the subject matter experts and use innovative, critical thinking to digitalize products, focusing on user experience.
Key Responsibilities
- Own and develop insurance products within the digital marketplace from concept to implementation
- Collaborate with business product owners, providers, and insurers to gather comprehensive product knowledge
- Transform traditional insurance products into user-friendly digital solutions
- Conduct regular market research and competitor analysis to optimize product offerings
- Design and improve user experiences for insurance products on the platform
- Create detailed product specifications and documentation
- Identify opportunities for product innovation and digital transformation
- Monitor product performance and implement improvements based on data and user feedback
Required Skills & Qualifications
- Bachelor's degree in Business, Information Systems, or related field
- Strong analytical and critical thinking abilities
- Excellent communication and interpersonal skills
- Demonstrated ability to learn and adapt quickly
- Strong project ownership mentality
- Ability to translate complex insurance concepts into simple, user-friendly solutions
- Basic understanding of digital product development and user experience principles
- Proficiency in data analysis and presentation tools
Preferred/Optional Qualifications
- Insurance industry knowledge or experience (bonus)
- Understanding of API integrations and digital product architecture
- Background in product management or business analysis
Personal Qualities
- Strategic thinker with innovative problem-solving abilities
- Self-starter with strong initiative and ownership mentality
- Excellent collaborator who can work effectively with multiple stakeholders
- Customer-centric mindset
- Adaptable and comfortable with change
- Strong attention to detail
- Passion for digital transformation