Senior Service Technician
Our client, a leading manufacturer and supplier of packaging machinery and equipment to the food and beverage industries, is looking to employ an experienced, hard-working, and capable artisan in the role of Senior Service Technician involved in the installation, maintenance & servicing of end-of-line packaging machinery for food and beverage companies.
The person should have experience in visiting clients and be able to communicate effectively with them when there is a technical issue to be addressed. The person will be the face of the company and the first point of call for sometimes upset customers.
This position will be based at Jet Park, Johannesburg.
Duties & Responsibilities
- Installation & commissioning of end-of-line packaging equipment
- Repairs, maintenance & fault-finding on equipment
- Manage all maintenance parts
- Deal directly with overseas suppliers
- Communicate directly with customers
- Provide training for technicians & staff in customer’s factories
- Travel to customer sites for installations, maintenance, and breakdowns
Desired Experience & Qualification
- National Senior Certificate
- 8 - 10 years’ experience working on packaging equipment in a food and beverage environment
- Strong electrical experience
- A service-driven approach to dealing with customers and maintaining customer relationships
- Able to cope under pressure and respond quickly to customer requests
- A professional manner, with excellent interpersonal & communication skills
- Fluent in English and Afrikaans
- Presentable and confident to deal directly with customers
- Flexible and willing to work longer hours when required
- Willing to travel
- Driver’s license
Package & Remuneration
Market related
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