Quality Manager will assume responsibility for ensuring effective implementation, management and sustainability of the clinical governance framework, its pillars and related clinical governance standards, policies, processes, systems, guidelines & training. In addition, the incumbent will drive compliance to the Occupational Health and Safety Act (OHS Act), to company and industry requirements and other applicable legislation, within the Hospital, through Manco members, HOD’s and other relevant hospital stakeholder.
Detailed description
- Patient experience – drive improved patient experience through relevant hospital line managers, together with the CRO
- Clinical risk management:
- Oversee Health & Safety Framework including appointment of Health & Safety Representatives, supporting the Hospital Manager towards a functional Health & Safety Committee structure and ensure that relevant forms/checklists and reports are completed, and risks tabled.
- Drive Function/Dept risk assessment and the of risk registers and mitigating actions.
- Oversee the HCRW management process together with the IPC and service provider.
- Drive emergency preparedness and disaster management readiness.
- Compliance – ensure yearly compliance audits and completed and findings closed out.
- Clinical outcomes – ensure month end data is captured, and hospital scorecards are extracted, reviewed and analyzed monthly to identify deviations/trends and implement corrective action.
- Quality improvement – identify and support line managers with QIP’s related to improved patient experience, safety and outcomes.
- Clinical programs/accreditation – understand the objectives of the clinical programs and accreditation requirements (stroke, trauma, cardiac etc.) and oversee the Accreditation Coordinator in achieving the required outcomes.
- OHS and Quality training – conduct all relevant training according to the OHS Act requirements (Health & Safety Representative, Emergency Preparedness, Incident Management, Risk Assessment etc. required under the quality portfolio).
- Play a lead role in coordinating quality improvement initiatives, clinical/accreditation programs, and clinical quality reporting together with relevant hospital stakeholders.
Job requirements
- Degree/Diploma: in Nursing OR Degree/Diploma in Safety/Quality Management
- Registration: Current registration with SANC, if applicable
- Knowledge: of health and safety
- SAP Experience: preferably
- Legislation: Knowledge of relevant legislation (specifically OHS Act)
- Industry Understanding: Understanding private health industry, its challenges, and the key role players
- Computer Literacy: Computer literacy is essential (Outlook, Word, PowerPoint, Excel)
- Transport: Drivers’ license and own transport
- Preference: Preference will be given to EE Candidates
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