Are you an organised, confident and proactive credit controller with a passion for delivering excellent customer service? Our client, a growing family business, is seeking a Credit Controller to join their finance team. This is a fantastic opportunity to play a key role in managing customer accounts, ensuring smooth cash flow and working with an excellent team.
What You'll Do - Act as the main point of contact for customer account queries, building and maintaining strong relationships.
- Monitor and control customer debts, prioritising cash flow and minimising risk.
- Evaluate new and existing accounts for creditworthiness and recommend appropriate credit terms.
- Manage reconciliation tasks, including customer portals and integrations (EDI).
- Create and distribute account statements, overdue letters, and credit status reports.
- Collaborate closely with sales and finance teams to resolve issues and improve processes.
- Provide exceptional service while adhering to strict procedures.
Key Skills & Experience - Credit control experience.
- Strong organisational and time management skills.
- Proficiency in Excel, Outlook, and accounting software.
- A customer-focused approach with excellent communication and relationship management abilities.
- Analytical mindset with problem-solving skills.
- Resilience and the ability to thrive under pressure and manage high workloads.
- A friendly, confident and personable personality!
Extras - Monday to Friday, 8am - 5pm
- 40 hours per week
- 22 days holiday plus bank holidays, with the opportunity to buy more
- Business closes over Christmas
- Fun staff events
- Free lunch Fridays
Why Join? This is more than just a credit control role. You'll have the chance to make a tangible impact, drive efficiencies, and be part of a supportive, friendly and fun team within a diverse and close-knit company.
If you re self-motivated, driven, and ready for a new challenge, we want to hear from you!
