Introduction
The Product Specialist will be responsible for supporting the Product team with the development and management of products at the company. The role operates in a fast-paced environment, within which product updates must be communicated, delivered, and managed in a timely manner. The role requires full end-to-end accountability of the updates across both the company and partner ecosystems (e.g. FNO Portals).
Duties & Responsibilities
Duties:
- Support the Product Manager and Senior Product Manager on both product management and development activities
- Communicate to both internal and external stakeholders – must be proficient with interpersonal skills
- Document and/or correlate competitor analysis - maintain a database of market-related pricing
- Work with cross-functional and technical teams to launch new and enhance existing products
- Liase with regulatory and commercial legal to ensure the correct compliance is followed
- Support with go-to-market plans
- Management of the various fixed network operators to ensure synergy with the company, alignment on plans (products, pricing, contracts)
- Ownership of support-related issues relating to Product
Supervisory / Leadership / Managerial Complexity:
- Manage and coordinate the activities of this function across internal and external stakeholders
- Communicate actively to effectively resolve any potential conflicts that may arise
- Have the self-insight and flexibility to adapt to different situations
Desired Experience & Qualification
Education:
- Minimum of 3-year degree/diploma in product design or Engineering
Experience:
- 3+ years overall business experience, of which 1+ years in a product management/development/marketing or project management (or similar) role
- Experience in collaborating with others
- Very good understanding of fixed broadband and mobile consumer services
- Experience working in a medium to large organization
Package & Remuneration
R50 000 pm
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