We are currently recruiting on behalf of a charity based in Birmingham which provide a variety of services for older people. They are recruiting for a Housing & Maintenance Officer on a permanent full-time basis covering schemes on the outskirts of Birmingham.
The role is 35 hours per week, Monday-Friday paying 21,840 per annum rising to 24,000 in April. The successful candidate must have a clean driving license and access to their own vehicle and undergo an enhanced DBS check.
Day to day duties will include:
- Manage supported housing services for older tenants ensuring full occupancy and quality service delivery
- Communicate effectively with teams to ensure consistent service across all schemes
- Support tenants in fostering a sustainable and inclusive community environment
- Administer building maintenance and management per organizational policies
- Assist tenants with support planning to maintain independent living
- Provide rent account guidance and benefits advice
- Identify and address tenant support needs creating and reviewing support plans
- Conduct regular welfare checks and provide emergency support when needed
- Assist with property allocations tenancy agreements and affordability checks
- Welcome new tenants ensuring they understand the scheme's facilities and systems
- Perform building inspections and risk assessments regularly
- Encourage tenant participation in social and community activities
- Address antisocial behaviour through mediation and resolution strategies
- Manage end-of-tenancy procedures including legal and financial matters
To apply candidates must have a background in social housing and in a similar role.
