Our Client, a leader in the Property Industry, has a vacancy for a Rentals Officer based in Phoenix, Durban.
Duties & Responsibilities
- Prepare rental and return documents accurately.
- Qualify customers through company rental requirement guidelines.
- Review the rental parameters with the customer to ensure that there is an understanding of the rates and service charges.
- Ensure that the return date and time stipulated in the rental agreement is correct.
- Create separate Rental Agreement Folders containing all the relevant information.
- Attend to calls to support customers promptly and effectively.
- Resolve customer service issues effectively.
- Support and coordinate customers within the queue to minimize the waiting period and encourage efficient service methods.
- Maintain a professional image and ensure that the working environment within the office is neat and organised.
- Show properties and apartments to potential tenants.
- Interact with Maintenance Staff and the Property Manager.
- Handle and resolve any vacancy, application and maintenance issues.
- Support service requests on documentation, delegation and completion.
- Conduct administrative tasks on apartment renting.
Desired Experience & Qualification
- Grade 12 (Twelve) certificate.
- Minimum 1 (One) to 3 (Three) years of experience in a similar role.
- Numeracy and analytical ability.
- Detail-oriented.
- Computer Literate (MS Office).
- Work well under pressure.
- Self-motivated.
Package & Remuneration
R10 000 pm CTC.
Interested?
When applying, you need to send a “detailed” CV to Nomusa Zenzile ( ). The requirements are not negotiable, so if you do not have the listed qualifications and experience, you will unfortunately not be considered for this position. We aim to reply to all applicants; however, due to the high volume of interest in our vacancies, it is not always possible to do so. Should you not hear from us within 2 (Two) weeks, please consider your application unsuccessful.
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