Role: Front of House Supervisor
Salary: c.£14 per hour PAYE + overtime + benefits and perks
Contract: 37.5hrs per week
Hours: Early shift usually 07:00-15:00 and
Late shift usually 11:30-19:30 + overtime on events
Location: Bedford, MK41
Students and Faculty: c.1300
Events: c.300 over the weekends
Weekend cover required: 1:2
Overtime: Paid at flat rate
Duties and responsibilities:
- Safeguarding issues, reporting and escalating to your line manager
- Company requirements for fire, safety, health and hygiene
- Accident and near miss reporting
- Basic food prep, food production and food service
- Digital screen menus
- Take a lead on team briefing
- Training staff on food allergens and food safety, liaising directly with Chef
- Customer enquiries and customer service, liaising with Chef and line manager
- Service equipment and accompaniments are stocked in the dining room
- Keeping good timekeeping during food service in line with company policy
- Report menu or stock shortages to Chef and line manager
- Follow daily cleaning schedules ensuring staff keep the dining room clean and hygienic
- Keep all folders up to date with menus, allergen records, health and safety etc
- Removal of food waste, ensuring weights and tray counts are recorded
- Stock take, stock labelling, stock rotation. Keeping an eye on quality and quantity
- Support with the cleaning of the kitchen including pot wash
- Completion of closing checklist, ensure security such as doors and windows are locked and secure. Take responsibility for the alarm system
- Be in attendance to all training sessions, e-learning and meetings
- Actively ascertain customer feedback and reporting back to line manager
Candidate:
- Passionate, friendly, approachable, honest, professional, flexible, adaptable, presentable
- Excellent communication and customer service skills
- Team player with a can do attitude
- Ability to work off own initiative
- Possess an in date enhanced DBS certificate dated within the last 3 years (max)
- Experience in leading a team of Front of House staff
- High volume, high quality experience within a catering environment
- Experience of working in a busy environment such as restaurants, hotels, schools, large care homes, contract catering units etc
- History of being a Team Leader or Supervisor or Manager of a small team within a catering and hospitality environment
- Ideally, COSHH training and certification
- Ideally, Food Hygiene or Food Safety level 2 or above
- Experience of training junior staff to a high standard
Benefits & perks:
- Lucrative basic salary negotiable based on skills, qualifications and experience
- Overtime
- Better work life balance in comparison to hotel or restaurant work
- 28 days annual leave
- Company reward scheme and employee benefits programme
- Meal on duty
- Free onsite parking
- Pension scheme
- Opportunity for career growth and development
- Working as part of a friendly and well-established team
Contact:
Lucie Campbell or Cheryl Wilson at Interaction Recruitment Northampton branch
82 Abington Street, Northampton, NN1 2AP
INDNH
