Role: Admin/Marketing Administrator
Position: Remote
WHAT YOU WILL BRING TO THE COMPANY
Our client is a firm of Chartered Surveyors and specialists in the valuation of buildings, plant & equipment for insurance purposes. They work with a range of national and international clients and require a junior administrator with good Word, Excel, IT, and organisational skills. This role sits within the marketing & sales side of the company.
WHAT YOU WILL BE RESPONSIBLE FOR
- Monitoring and responding to incoming enquiry emails from clients and brokers
- Electronic filing of job-related emails (CRM)
- Making/taking any relevant client/broker telephone calls
- Gatekeeping clients of confirmed jobs and chasing for updates
- Adding new accounts and contacts to the system
- Adding opportunities to the pipeline
- Tracking all emails to opportunities
- Generating quotes and orders
- Helping to answer initial emails
- Requesting additional information and sending out client questionnaires
- Preparing basic proposals
- Preparing job-related emails
- Helping to collate correspondence as part of job handover to the valuers
WHO YOU ARE
- At least 3 years of trackable experience in a marketing/admin role
- Experience in a similar environment is advantageous
- Confident, approachable, and can-do attitude
- Team player
- Excellent communication and organisational skills
- Attention to detail and problem-solving skills
- Proficiency in MS Office (MS Excel and Outlook in particular)
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