We are excited to be partnering with an iconic, international brand who are opening their 2nd UK site located in the heart of Newcastle City Centre, The Bigg Market! Opening early 2025, this fast paced, vibrant sports themed restaurant & bar looks forward to joining a host of branded & independent establishments already at home here in Newcastle.
This is an exciting opportunity for a motivated and energetic Assistant General Manager to play a key role in launching the new restaurant alongside the site's General Manager and bringing the American culinary experience to life!
The Assistant General Manager (AGM) plays a vital role in ensuring the smooth daily operation of the restaurant. The AGM supports the General Manager in managing team members, driving sales, maintaining quality standards, and delivering excellent customer service. This role requires strong leadership skills, operational expertise, and a commitment to creating a positive work environment.
What We re Looking For:
Leadership & Team Management
- Assist in recruiting, training, and developing a high-performing team
- Provide clear direction, motivation, and support to team members.
- Oversee shift scheduling, labour cost management, and staffing levels.
- Lead by example, fostering a culture of professionalism and respect.
Operational Excellence
- Monitor and manage restaurant cleanliness, food quality, and presentation.
- Manage inventory control, ordering, and food cost optimisation.
- Troubleshoot operational issues and implement effective solutions.
Guest Experience
- Maintain a welcoming and engaging atmosphere for guests.
- Address and resolve guest concerns promptly and professionally.
What's On Offer:
-
Competitive salary with performance-based bonuses.
-
Opportunities for growth within the organisation.
- Flexible shift patterns.
-
A fun, supportive, and engaging work environment.
-
Employee discounts and perks on food, drink & merchandise,
-
Comprehensive training and development programs.
If you re ready to bring your culinary skills and leadership expertise to this exciting new venture and help us make Newcastle a success, we d love to hear from you! Submit your CV and a cover letter detailing your experience and why you re the perfect fit for this role and we will be in touch if we think you have what it takes!
