Job Overview:
The successful candidate will be responsible for managing and coordinating clinical practice and resources within the unit to achieve the company and hospital objectives of quality, growth and people. Reporting to the Nurse Manager.
Minimum Requirements:
Degree or Diploma in nursing
Certified qualification in the specialist discipline is essential
Current registration with SANC
Relevant experience in nursing to meet the critical outputs
Proven leadership and people management skill would be an advantage
Basic understanding of labour legislation, financial and chain management principles
Understanding of the private healthcare industry, its challenges and role players would be an advantage
Computer proficiency
Driver’s license and ability to travel
Main Responsibilities:
Effective clinical leadership:
Lead the implementation of the nursing care plan and co-ordinate and facilitate the delivery of the correct treatment plan within the correct MDT program in order to achieve clinical outcomes
Function as clinical expert in achieving patient outcomes
Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders
Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly
Implement national quality initiatives within unit with the focus on improved clinical outcomes and report accordingly
Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis
Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives
Effective leadership and people management:
Demonstrate visible leadership in respect of the company values, operating model, Nursing strategy and image of the profession, actively sponsor the company initiatives and projects to ensure continued and improved productivity
Drive and manage all people related processes within unit
Effective financial management (including equipment):
Participate in business planning and budgeting processes and manage nursing costs according to budget
Manage stock utilization and drive product management processes within unit together with relevant stakeholders
Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment
Effective relationships with internal & external stakeholders:
Build and maintain productive relationships with internal and external stakeholders (i.e. HOD’s, Enabling functions, patients, family members, service providers etc.) through ongoing communication and feedback
Build and maintain productive relationships with doctors by agreeing professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes, functioning as an advocate for the company and communicate impact of industry challenges on the Nursing profession
Key Skills and Competencies:
Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal and written communication and presentation
Influencing
Action orientation
Building relationships
Customer responsiveness
Organisational awareness
Leading by example
Motivating and developing people
Excellence orientation
Ethical behaviour
