A top leading mortgage organisation in Chippenham is seeking a Mortgage Support Administrator due to expansion.
Monday to Friday
9am -5pm
Hybrid mon and Tuesday office based and three days from home
23,400, plus bonus!
Career opportunities
Fixed term for six months initially, then going on to a perm contract
A vibrant company culture
The organisation has worked closely with property investors for more than 20 years and during this time has grown to become one of the leading specialist brokers in the UK. The expert team is trained to offer a flexible and friendly service giving the customers access to products from the market's many providers.
They strive to make the process of finding a mortgage as simple and stress-free as possible, and achieve this through a combination of leading technology, expert knowledge and a personable approach, for which they are regularly recognised for their success and professionalism.
About the role:
As an Administrator, you will provide assistance to our team of expert mortgage and protection consultants to ensure that our customers' cases are progressed in a timely manor.
Main Accountabilities:
To work closely with the Regional Sales Directors and Broker Services Team in providing effective and comprehensive support throughout the application process.
To fully vet & assess the fitness & propriety of all recruits who are requesting registration
Joining the network
Introducing to the Network (Lead generators, Introducers and Introducer Appointed Representatives)
Amendments to current Advisers (Dual roles and Transfers)
Fully vet & approve adviser & introducer applications in line with FCA requirements.
Ensure that any decision made considers the impact on the customer and demonstrates TCF, particularly in line with Consumer Outcome
Assess new Application in line with network processes and procedures
Review employment/self-employment/gaps in employment references to cover the last 6 years
Complete and review due diligence searches for individuals in line with network processes and procedures
Complete overview of current and past financial standing
Complete required network specific contracts and letters
Adviser contracts
Ongoing assessment of individuals training & competence journey throughout approval process
DBS Document review and assessment completion
Liaise, on a regular basis with applicant, AR Principal and Regional Sales Directors
Maintain & input application details into Broker Services Workflow
Ability to vet & approve different types of applications in line with network processes and procedures
About you:
You will be highly organised, computer literate and trusted to work with minimal levels of supervision.
The Administrators look after a fast moving and ever-changing case load so you will be comfortable shifting priorities and working towards tight deadlines.
Prior administrative experience is required, however, property and mortgage experience is not essential.
Must have good excel skills
Acorn by Synergie acts as an employment agency for permanent recruitment.
