Paradigm Housing Group is excited to offer a newly created opportunity that allows you to enhance your skills in talent development, recruitment, and HR operations, all while working towards a recognised Level 5 CIPD HR qualification.
About the Role
As a Talent Co-ordinator Apprentice, you’ll play a key role in our People Management team, with a primary focus on learning and development (L&D) processes and secondary support for recruitment and general HR functions.
You’ll provide essential administrative support, manage a variety of queries, and collaborate with internal and external stakeholders. This is a fantastic opportunity to grow within a supportive team, gaining hands-on experience in talent development and HR, and developing a broad range of skills to support your career in human resources.
In this role, you will maintain our recruitment and learning systems, facilitate onboarding for new starters, and contribute to creating a learning focused culture. Your focus will be on providing exceptional service, ensuring data accuracy, and identifying process improvements to enhance efficiency. Working alongside L&D, HR, and Recruitment Business Partners, you’ll help Paradigm thrive as an employer of choice.
Key Responsibilities
Learning & Development
- Coordinate internal and external training events, supporting L&D Business Partners with training logistics and participant communications.
- Manage mandatory training compliance, ensuring records are up to date and providing reminders to employees and managers.
- Update and maintain accurate records in the Learning system, processing changes for starters, leavers, and internal moves.
- Work with the team to maximise system capabilities, reducing administrative tasks and improving the user experience for employees and managers.
Recruitment
- Support recruitment processes, including managing the online recruitment system, coordinating candidate interviews, and processing employment references.
- Prepare offer letters and contracts when required and support the onboarding process to ensure new employees feel welcomed and prepared.
HR Generalist Support
- Respond promptly and professionally to HR-related enquiries, delivering excellent service to both internal and external contacts.
- Manage the HR inbox and answer employee queries on topics like holiday calculations, policies, and other HR matters.
- Manage invoices and purchase orders for the People Management team, following financial processes to track recruitment and L&D spending accurately.
Reporting & Systems Management
- Produce and interpret reports for HR and L&D to help inform decision-making and track team performance.
- Ensure that recruitment and learning systems are well-maintained and user-friendly for employees and managers.
About You
To succeed in this role, you’ll need to be customer-focused with strong organisational skills and a proactive approach. You should be comfortable working with confidential information, managing multiple priorities, and always striving for accuracy in your work. This role is ideal for someone looking to build a career in HR, with an opportunity to gain practical experience while working towards a Level 5 CIPD qualification.
Key Skills and Experience
- Customer focused with strong interpersonal skills.
- Previous experience in an administrative role, ideally within HR, Talent or a related area.
- Familiarity with HR, L&D, or recruitment systems would be beneficial.
- High proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Excellent attention to detail and accuracy in managing data.
- Ability to handle confidential information responsibly and manage multiple tasks effectively.
- Analytical skills to produce reports and communicate findings clearly.
- Positive, proactive attitude with a professional approach at all times.
- Willingness and ability to complete a Level 5 CIPD HR Apprenticeship.
Further Information
For the full job description and person specification for the role, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email recruitment@paradigmhousing.co.uk and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
