Russian Customer Service Specialist
Location: Cape Town, South Africa
Salary: R25,000 – R30,000 CTC Per Month
About the Role: We are seeking a fluent Russian speaker (B1 level or higher) to join a team as a Customer Service Specialist. In this role, you’ll assist customers and ensure their queries are resolved efficiently in a dynamic 24-hour environment.
Requirements:
- Fluent in Russian (B1 level or higher).
- Located in or willing to relocate to Cape Town.
- Excellent communication skills.
- Hardworking and adaptable to a 24-hour work environment.
Responsibilities:
- Handle customer queries and complaints.
- Provide accurate information and solutions promptly.
- Maintain detailed records of customer interactions and outcomes.
- Collaborate with team members to resolve complex issues.
- Adapt to shifts in a 24-hour work environment.
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