Branch Advisor FAIS

Rmbwestport • Other • eMalahleni, Mpumalanga, South Africa • $200 - $300 / year • 15h ago

Time left to apply: End Date: December 31, 2024 (30+ days left to apply)

Job requisition ID: R20988

Job Description

Hello Future Branch Advisor,

Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.

As part of our team in FNB Points of Presence, you will be surrounded by unique talents in an inclusive environment that values our differences. Now’s the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

Build and maintain strong relationships with clients.
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
Educate customers to the correct Banking platform aligned with their needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
Analyze customer data and recommend tailored solutions.
Achieve sales results by providing contextual and integrated financial solutions to customers.
Conduct yourself in an ethical manner.
Take accountability for your own performance, personal and career development.
Show empathy with customers.
Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

A completed financial related qualification (NQF5 or higher)
1-2 years’ experience in Client Services Support and delivery

You will have access to:

Opportunities to build relationships as part of a dynamic team.
A challenging working environment.
Personal and professional growth.
Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

Customer Centric.
Enjoy solving problems.
Possess persuasive selling skills.
Able to understand rules in a regulated environment.
Agile and Flexible.
Strong communication and interpersonal skills.
Results-driven with a passion for exceeding targets.
Organized with attention to detail.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Application Closing Date: 31/12/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities.

Introduce Yourself

Introduce yourself to our recruiters, and we will get in touch if there's a role that seems like a good match.

Should you have any queries, please log it via MyQ.

About Us

FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalization in Africa.

The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo, DirectAxis, and MotoVantage.

The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation, and the creation of completely new businesses.

The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets.

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