Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Head of Leasehold and Income Services on 4 months contract initially with a possibility of further extension.
Ou client is looking for a leader with:
- Extensive experience in managing a Local Authority Leasehold and Income Service with expert knowledge of social housing legislation, regulation, and finance.
- Proven experience of working within complex services and political environments, collaborating with elected Members, senior managers, and partner organizations.
- Strong leadership and stakeholder management skills with the ability to influence and engage effectively through excellent written and verbal communication.
- A customer-focused mindset, ensuring services are designed and reviewed from the perspective of residents.
- A demonstrated commitment to equality and diversity, showing personal leadership in promoting inclusivity.
Key Responsibilities
- Lead the client's annual rental income and service charge setting, ensuring accuracy in calculations and clear communication with residents.
- Drive income collection strategies, balancing a robust approach with empathy for individual circumstances, and supporting residents with benefits and debt management.
- Oversee leaseholder consultation and engagement, ensuring high levels of satisfaction and compliance with statutory requirements.
- Manage the Leasehold and Income Services team, fostering a culture of excellence and continuous improvement.
- Ensure adherence to social housing legislation, consumer standards, and financial regulations.
- Collaborate with elected Members, senior managers, and stakeholders to ensure alignment with organizational objectives.
- Monitor financial performance, identify efficiencies, and provide performance updates to senior leadership.
If this sounds good to you, please apply or contact us directly.
